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CLICK HERE FOR ONLINE REGISTRATION
Customer
Portal
(online registration)
Great Lakes Gymnastics​​
33600 Pin Oak Parkway
Avon Lake, Ohio 44012
440-933-2674

RULES AND POLICIES
ONLINE SCHEDULE
AND REGISTRATION
ONLINE REGISTRATION IS AVAILABLE THROUGH THE CUSTOMER PORTAL
 
MONTHLY TUITION: 

REFUNDS WILL NOT BE ISSUED AFTER THE AUTOMATIC CUT-OFF DATE.
YOU MUST SUBMIT A DROP REQUEST PRIOR TO THE AUTOMATIC PAYMENT DATE.


Tuition is prepaid in advance for a full month and is never prorated for missed or dropped classes.  A credit or debit card on file is required to register for class.  Tuition is paid monthly via direct debit from any major credit card or debit card on the 18th day of the preceding month.  Automatic billing is structured to guarantee your registration and offer automatic re-enrollment from month to month in order to offer the best organization for our classes, instructors and families.  Automatic re-enrollment guarantees your spot in class for the upcoming month and offers a great convenience to our customers so you don't have to login to your account and re-register each month.  Declined payments (expired card, etc.) must be remedied or your student will automatically be dropped from class and you must manually re-enroll for the next month classes. Manual enrollments will be subject to current availability.  Returned checks will carry a fee of $40.00.  Once we take a bad check, all tuition must be paid in the form of cash or credit/debit.  Tuition is budgeted throughout the school year (September through May) and allows for an average of 4 classes per month.  We do not charge more for 'long' months nor less for 'short' months.  If there are five classes in a month, we do not increase the tuition.  If there are three, we do not give credit.  There are no makeup classes for days when the gym is closed due to holidays, or seasonal breaks.  To opt out of direct debit, simple pay your tuition using any alternative method of payment at least 24 hours in advance of the 18th and your card on file will not be charged. If you would like to pay by check or cash, please have your payment in by the 18th of the preceding month.  If your payment is in by the 18th, your card on file will not be charged.  
 
WE DO NOT INVOICE:  Monthly tuition reminders will NOT be mailed.  We will notify you by email if your tuition is unable to process or is not received.  Tuition is prepaid in advance prior to the beginning of class and is never prorated for missed or dropped classes.
 
ADMINISTRATIVE FEE:  A non-refundable administration fee is due upon enrollment.  This fee covers software, web fees, subscription fees and other administrative costs.  This fee is due at time of registration and is non-refundable if classes are dropped (regardless as to the number of classes attended).
 
CHANGING class day, time, or program is permitted at any time during your enrollment as long as there is room in the desired class.  Tuition increases could apply.  No refunds or credits will be given when transferring enrollment.  Your tuition will simply be transferred to the new class or program. Transfer requests are to be submitted online through your portal account. Once you have logged into your account, select enrollments from the left hand menu, then view enrollments and you will see options to transfer or drop. Properly submitting your request online will ensure that your request is properly processed and your account properly updated.   
 
MAKEUP POLICY:
Tuition is never prorated for missed or dropped classes.  Make-up classes are allowed for missed classes for currently enrolled students.  Make-up classes can be scheduled for students that are currently enrolled and up to date with tuition payments.  Because of our student to teacher ratio, make-up classes must be scheduled in advance and are subject to current class availability. Make-up classes are to be scheduled in the same month that the class is missed.  Make-up classes are to be used by the student who missed the class and can not be transferred to other students.  Make-up classes are available for students that are currently enrolled and are forfeited upon dropping a class.


DROP PROCEDURE:
Drop notices are to be processed through your online portal account prior to the 18th of the preceding month.  For example:  If you would like to drop a class for the month of March, you would login to your portal account and submit a drop request prior to February 18th.  Once you have logged into your account, select enrollments from the left hand menu, then view enrollments and you will see options to transfer or drop.  Submitting your request online, through your portal account will automatically update your account, your automatic enrollment will be cancelled and no further charges will be incurred.  Properly submitting your request online will ensure that your account is properly updated.  You are responsible for payment of your student's tuition WHETHER OR NOT YOUR STUDENT ATTENDS CLASS until the time you properly submit your drop notice through your portal account.  When you register for class, you are registering for month to month automatic re-enrollment. Your account will continue to be charged until you submit a drop request through your online portal account.  You MUST submit a drop request in order to cancel your automatic enrollment.  Refunds will not be given for missed classes.  Make-up classes are available to currently registered students (see make up policy).   


                   
                   ***** PLEASE NOTE:  REFUNDS WILL NOT BE ISSUED AFTER THE AUTOMATIC CUT-OFF DATE.
YOU MUST SUBMIT A DROP REQUEST PRIOR TO THE AUTOMATIC PAYMENT DATE  *****


WHAT TO WEAR:
Boys or Girls may wear tucked in shirts and shorts OR Leotards for Girls. NO chewing gum or dangling jewelry. Hair should be pulled neatly and securely away from the face so that is stays up for the entire workout. Girls should not wear bows or other large hair ornaments that may cause discomfort during activity.  Jewelry should not be worn during classes. PLEASE LEAVE JEWELRY ARTICLES AT HOME. This facility's staff will not be responsible for ANY items that may be lost or stolen. Be sure your student's personal items are marked with their name.


ARRIVAL AND PICKUP:
Be sure your student arrives 5 minutes before (no earlier please) his/her scheduled class time. Please pick up your student on time. Please inform us if you know you will be late picking up your student. Instruct your student to wait inside the building and you should escort them from the building to your car. During peak times the parking lot is crowded. Please take into consideration that our students may include young children. Please drive slowly and carefully. Do not take a chance on your student running to and from your car.

VALUABLES: 
Please label your jackets, clothing items, etc.  Please check to be sure you are taking the correct items home with you.  Please do not leave cell phones, electronic devices, jewelry or other valuable items in the changing areas.  We are not responsible for lost or missing items.  We have a lost and found for items that have been left behind.

 
 
CONTACT US NOW!
We'll be happy to answer any questions.
440-933-2674
OFFICE HOURS:

Mon:  11:00pm - 8:00pm
Tues - Fri:  9:00am - 8:00pm
Saturday:  9:00am - 12:00pm

 
LOCATION:
33600 Pin Oak Parkway
Avon Lake, Ohio 44012
Customer
Portal